Account Management
Request Account Deletion
You can request deletion of your SocialMix account and all associated data using the form below or by emailing us directly. We process all requests within 7 business days.
What data will be deleted
- Your profile information and username
- Your profile photo
- Your marketplace listings and photos
- Your messages and chat history
- Your chatroom and group memberships
- Your star points and badges
Note: Some security logs may be retained for up to 30 days after deletion for fraud prevention, abuse prevention and legal compliance. This is required to protect other users.